We are all working in a constantly changing environment. Whether the process involves a large organizational or departmental change, a future planned movement that will disrupt activities, or the constantly changing daily priorities that affect consistency; it is disconcerting and stressful to go through the process. How do we cope with it all? How do we deal with the myriad of emotions that change involves and still remain focused on what is important? This 1st part of the webinar series on Change Management stresses the positive aspects of change and identifies information, skills, competencies and behaviors necessary to manage the impact.

Objectives:

• Understand the need for change
• Acknowledge the concept, cycle and feelings associated with change
• Communicate, influence and take positive action